Terms and Conditions

Digital Downloads and Online Courses

There are absolutely no refunds, returns or exchanges on digital products. Payments made for any of our digital products are final and may not be charged back. We reserve the right to alter any of our prices from time to time.

Any content and information included in digital products is the intellectual property of The Look By Joi, LLC. Under no circumstances should the content be replicated, reproduces, distributed or shared.

In Person Trainings

All deposits and balances paid toward an in-person training, i.e. Microblading to Microshading Tour, private trainings are non-refundable. If for any reason you need to transfer your class date or private training date you will inquire a $100 transfer fee. Payments made for any trainings, classes, etc. are final and may not be charged back. We reserve the right to alter any of our prices from time to time.

Kits and Supplies

All sales are final on any kits and supplies purchased or added to your order. Payments made for any kits and supplies are final and may not be charged back. We reserve the right to alter any of our prices from time to time.

Your use of our website, and purchase, download and use of our products, constitutes your full acceptance of these terms and conditions. If you do not agree with these terms and conditions, you should not use our website or purchase, download or use any of our products.

Have questions? Let us know.

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